What We Collect and Why We Collect It
When you register, we collect your name, mobile number, and account credentials. Every deposit or withdrawal you process through bKash, Nagad, or Rocket generates a transaction record — we keep this to verify your wallet, process payouts, and meet our internal audit requirements. We also collect
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device identifiers, browser type, and IP address each time you access the platform from a phone or desktop in Bangladesh. This technical data helps us detect unusual login activity and keep your account secure. We do not sell your personal information to third parties. Where we
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share data — for example, with payment processors handling your Nagad or Rocket transfer — it is limited to what those processors need to complete the transaction. Data retention periods vary by data type: account records are held as long as your account remains active, and
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transaction logs may be retained for a defined period in line with our internal policy. You can request a full account of what we hold by contacting our support team. Availability of our services and the scope of data obligations depend on local law and eligible
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regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.